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Creating an emotionally intelligent focused work culture is crucial to keeping turnover rates down. When you elevate it to a company-wide priority, it is easy to foster a positive work environment where the staff wants to stay and thrive. Introducing…

The “Retain My Staff Accelerator”™, a 10-Week guided training course to create high staff retention in your DSO, independent practice, or company so that you:

  • Rapidly Increase Staff Satisfaction
  • Decrease Turnover
  • Develop A Great Practice Culture in 10 Weeks Or Less

Our course arms your DSO, independent practice, or company with the best tools to overcome employee dissatisfaction and feeling of underappreciation which is necessary for this current high-turnover climate.

DentalPost’s new 2022 Dental Professional Salary Survey Report reports some alarming statistics as practice employees cite the biggest reason for leaving their current position is feeling underappreciated or dissatisfied at work. 

Here’s a snapshot outlook:

Associate/Employee dentists, 29% plan to apply for a new job within one year

Dental Hygienists, 14% plan to apply for a new job within one year

Dental Assistants, 27.5% plan to apply for a new job within one year

Dental Practice Managers/Administrators, 15% plan to apply for a new job within one year

Billing Specialists, 31.75% plan to apply for a new job within one year

Other Front Office Team Members, 32% plan to apply for a new job within one year 

Top 3 Strategies This Accelerator Will Teach Your Practice Teams:

Strategy #1: Effortlessly Create The Best Possible Culture So Employees Stick Around For The Long Term 

Strategy #2: How To Accelerate Team Growth toward Higher Emotional Intelligence (EQ) Without Having To Spend Hours Or Years Developing A System Yourself 

Strategy #3: How To Deploy Best-In-Class EQ Training and Implementation For Your DSO, independent practice, or company

Purpose of This Course: 

Accelerate your Efforts in Retaining Your Best Staff for the Long Term 

Reduce Stress

Teach Employees How to React to Constructive Criticism

Help Employees Conquer Their Fears, Doubts, and Insecurities

Improve Communication Skills

Enhance Social Skills

Create a Positive Environment

Increase Accountability

Increase Frustration Tolerance

Help Employees Deal with Change and Uncertainty

Strengthen Team or Group Cohesiveness

Improve Patient Service and Experience

Please Check All The Questions Where You Believe Your Practice Teams Would Answer Yes:

Is Your DSO, Independent Practice, or Company

  • Experiencing high turnover
  • Constantly having to hire and rehire

Does your DSO, independent practice, or company

  • Understand and have a shared vision for where the company has been, where it is currently, and where it’s going
  • Have a consistent and accountable way to practice emotional intelligence skills so they can openly solve issues?
  • Often report they feel frustrated
  • Wish you had more group cohesiveness and communication skills
  • Want to improve your DSO practices’ communication and understanding skills but aren’t sure where to start or exactly how to do it?
  • Wish your staff were happier and more engaged but aren’t sure how to get them on board with the idea

If you checked ANY of the boxes above, then we want to invite you to join our “Retain My Staff Accelerator”™ program and permanently transform the culture and turnover rate of your practices.

Meet Your “Retain My Staff Accelerator”™ Expert Team:

Owner Full Pocket Coaching

Marni Blythe

We help DSOs, independent practices and companies promote positive morale and support systems within the practice to reduce turnover.

If you want to Retain staff, Reduce turnover, and Create a more positive work environment then Marni and her team can definitely help you.

We are experts in Dental Practice Emotional Intelligence.  Marni’s accomplishments include

Education:

  • New York University, BS in Interpersonal Communications

Work History:

  • 10+ Years in Corporate Marketing and Sales
  • Successful Entrepreneur and Investor
  • 15+ Years of Emotional Intelligence Training
  • 10+ Years of Management Consulting for Medical with Specialty in Dental
  • EQ Coaching, Life Coaching, Health Coaching Certifications

Awards, Titles, and Designations:

  • Clients attest that the results they have received when working with Marni and her team are nothing short of life-changing

Other Info:

  • Marni Blythe is on a mission to elevate companies and organizations. A serial entrepreneur with the moxie to make things happen.
  • She is a forward thinker who believes in the power of strategic planning – and consistent action – to produce measurable results. She is an unabashedly, unapologetically fierce change-maker.
  • Marni does it all with deep care and compassion for helping people create their best lives, combining both personal happiness with career success.
  • At age 18, while pursuing her degree in business and corporate communications at New York University, Marni was already working in marketing and leadership positions for top-tier companies and also fine-tuning her own entrepreneurial spirit.
  • “My first side hustle was running networking parties for young professionals at nightclubs in New York City,” Marni recalls. She also started honing her corporate marketing skills for the renowned ad agency Young & Rubicam.
  • In her mid-20s, Marni was introduced to marketing for a nutritional and health supplements company. In Marni fashion, she worked hard, and smart, and built her sales team to about 2,000 associates on the Eastern Seaboard. It was during her business travels that she discovered – and fell in love with – North Carolina.
  • She moved to the Raleigh area and was hired as a VP for an ad agency. After the owner unexpectedly closed the firm, Marni started her own agency, Front Row Communications, married, and had a daughter named Sofia (who is the love of her life).
  • Marni and her husband opened a fitness and wellness center in downtown Holly Springs, which was soon the buzz with close to 1,000 members. 
  • After six years, the couple sold the business, and a divorce prompted Marni to explore helping other businesses succeed with her proven emotional intelligence, operations, marketing, and return-on-investment techniques.
  • Full Pocket Coaching, open since 2017, has been the result.
  • Clients attest that the results they have achieved under Marni’s guidance are nothing short of life-changing, such as
  • “If you want powerful and sustainable change in your business, Marni Blythe is your go-to person. Marni helped me clarify my business values and mission from the top to the bottom – and now I am growing every week in my practice”
  • Anyone who meets Marni immediately recognizes that she combines warmth and intelligence wrapped up with unwavering commitment and pureness of purpose.
  • “I started Full Pocket,” she says, “because I know what it feels like to be an overworked business owner with passion, but can’t see the forest for the trees. My mission is to hold space for you and help you identify your blind spots. I feel like this is the greatest gift of service that I can give to others.”

marni@fullpocketcoaching.com

Staff Retention Expert 

Cassie Saquing

We specialize in helping medical practitioners and business owners create an emotionally intelligent focused work culture in order to keep turnover rates down.

If you really need to reduce turnover, increase profitability, and improve staff morale and a real sense of teamwork then we can definitely help you.

We are experts in Medical Practice Business Consulting and Cassie’s accomplishments include:

Education:

  • BA in Education
  • Self-taught Offline business start-up and management expert
  • Certified in the Full Pocket Method strategy and systems coaching

Work History:

  • Started and managed a 7-figure daycare center, now for 17 years
  • Created scalable systems for businesses
  • Online Business Coach and Consultant for 5 years
  • Former online customer service and franchise manager for 4 years

Awards, Titles, and Designations:

  • Her company has won “Best Preschool” for multiple years in her local area.

Other Info:

  • Her center has a low turnover rate as compared to other centers in their area as they have created a culture of open communication and support
  • Cassie has been able to financially support 4 children through college solely because of her business
  • Cassie started the business when her four children were ages 1 year through 7 years old, which proves that anyone can start a business!
  • The pandemic shut her business down for 3 months, but they made shifts to the business operations and are more profitable now than pre-pandemic. Necessity is truly the mother of invention!
  • What Cassie’s coaching clients are saying: “Her knowledge and wisdom are unmatched. Her holistic approach will change your life. While Cassie is more than capable of sharing a wealth of knowledge and experience, her true superpower lies in her ability to listen and cater that wisdom to my needs and goals based on what she is hearing and discerning.” – KC Clark
  • “This [coaching] experience was beyond what I imagined. Cassie made me think of things I never realized I could do to help not only my numbers and business but also my sanity as a business owner.” – Colette Tomasi

When you want to create an emotionally intelligent focused work culture in order to keep turnover rates down, you need true experts in Medical Practice Business Consulting.

We can help you reduce turnover, increase profitability, and improve staff morale and a real sense of teamwork!

cassie@fullpocketcoaching.com

Watch Now as Marni Blythe Shares with You A Quick Story About

Why She Created the “Retain My Staff Accelerator”™ Course

What We’ll Cover In the Course:

Module #1 Staff Retention Basic Foundations - How To Keep Your Best Staff for the Long Term

Why EQ is critical to creating happier staff both inside and outside work

Module #2 Staff Retention Tool Box Creation - How to Use Emotional Intelligence To Retain Staff

Discover two master-level tools that will guarantee a rise in your personal EQ

Module #3 Staff Retention Resiliency Training - How to Handle Being Challenged By a Co-Worker or Patient

Find out what parts of vulnerability we’ll never reveal at work (and hear about an uncomfortable experience that keeps us using healthy boundaries)

Module #4 Down in the Staff Retention Trenches Part I - How to Foster Team Cooperation and Collaboration Every Day

Your teams will learn the tools that are the key to having a workplace that has a positive environment that is duplicatable and repeatable that lasts for years to come

Module #5 Staff Retention Down in the Trenches Part II - How to Have Courageous Conversations at Work

Discover resources to arm your teams to clear up awkward situations, clear misunderstandings, and create more positive relationships at work

Module #6 It’s not just an “En Vogue” Concept - How to Practice Self Care

Discover the keys to creating more life balance integration with that give your teams more energy, empathy, and understanding.

Module #7 Internal Incubator 101 - How to Examine Your Beliefs to Raise Staff Stickiness and EQ

Learn the most compelling and helpful tools we have found that are highly actionable to identify what beliefs are working for and against you

Here’s how the “Retain My Staff Accelerator”™ Works: 

  • We offer licenses for your DSO, independent practice, or company to offer you the most value for your investment. 
  • This training becomes a part of your value system and will set your DSO, independent practice, or company apart from the competition.

Individual Practice Licensing Investment: $4,999

DSO Licensing Investment Begins at: $9,999 (please inquire for your individualized rate)

Training Process: 

  • 7 weeks of “lifetime access” video coaching modules (each video is 15-30 min) from Marni Blythe, founder of Full Pocket Coaching
  • 10 sessions of LIVE weekly coaching with Marni and her Team, including Q&A and Staff Retention team roll-out support. We will begin helping your practice managers to roll out this training to the practice after week 1 
  • Staff Retention Toolkit Examples: 
    • Journaling exercises
    • Know your values exercises
    • Mindfulness meditation tools
    • EQ test
    • Leadership motivation assessment
    • Conflict resolutions skills checklist
    • Communication style quiz 
    • Roll-out schedule and plan to execute in-office staff retention training

Is your DSO, independent practice, or company suffering from an inordinately high turnover rate? 

If so, you are not alone. Many businesses struggle to keep skilled and talented team members, and the dental care industry is more so than most. A Gallup study revealed that employee turnover costs businesses in the US $1 trillion annually.

Gallup further reports that “The cost of replacing an individual employee can range from one-half to two times the employee’s annual salary – and that’s a conservative estimate.”

But now, consider the cost of replacing that team member. Using information from Zip Recruiter, the average dental office receptionist earns $35,319 annually. So, accounting for the subsequent loss in productivity and other costs, replacing this front desk team member can cost you an additional $17k to $70k.

In addition to the financial costs, a high turnover rate is disheartening to your team and can cause a decrease in performance and plunging morale. 

Clearly, it is a better strategy all around to do what is necessary to keep your best employees. 

Simply treating your team like human beings, with respect and integrity, goes a long way toward employee retention. Cultivate a sense of family by looking out for one another, meeting needs, and going the extra mile for each other. People do not stay long-term because of a company – they stick it out for the long haul because of the people around them.

Need more information before you make your decision?

Let us break down all the best-in-class training, resources, and coaching you will receive during the training when you sign up with Full Pocket Coaching:

10-Week “Retain My Staff Accelerator”™ Course 

How To Rapidly Increase Staff Satisfaction, Decrease Turnover, and Develop a Great Practice Culture in 10 weeks or less

7 weeks of “lifetime access” video coaching modules

10 Live 60 min. group support calls for practice managers

Practice EQ Launch Support (rolls out upon week 2 of training)

Required time:

Course: 15-45 min per week + 1-hour weekly call 

Practice Roll Out: 30 min. per week for 10 weeks

Top 3 Strategies This Accelerator Will Teach Your Practice Teams:

 Strategy #1: Effortlessly Create The Best Possible Culture So Employees Stick Around For The Long Term 

Strategy #2: How To Accelerate Team Growth toward Higher Emotional Intelligence Without Having To Spend Hours Or Years Developing A System Yourself 

Strategy #3: How To Deploy Best-In-Class Staff Retention Training and Implementation For Your Private Practice or DSO

Purpose of The Training: 

Make the Practice Culture “Sticky” so Staff Wants to “Stick” Around

Reduce Stress

Teach Employees How to React to Constructive Criticism

Help Employees Conquer Their Fears, Doubts, and Insecurities

Improve Communication Skills

Enhance Social Skills

Create a Positive Environment

Increase Accountability

Increase Frustration Tolerance

Help Employees Deal with Change and Uncertainty

Strengthen Team or Group Cohesiveness

Improve Patient Service and Experience

“

“Marni has been an outstanding resource for our organization. From marketing advice to operational rigor, she has made a huge difference as we build out our platform. Thank you, Marni and Full Pocket Coaching!”

Doug BrownChairman of the Board Local Start Dental
“

“We've been working with Marni Blythe of Full Pocket Coaching now for two years, and things have been going really well. She's helped us keep our eye on the ball and not get too worked up about the external things that are making a lot of noise in the world today and just focus on our business and keep delivering great patient care and, and doing all the great things behind the scenes, which make the business go and grow properly and the right way. We've also introduced the Full Pocket Method/ System over the last year. Her system has really helped us as an organization from the top down. My wife, the other owner, and I have really been able to, look at things in a new way with the system and it's really simplified the process and allowed us to really focus on growing the business in the right way. It's allowed us to communicate better with each department in our office and to give each employee their own say, and really so we can move the office forward in the right direction and create an environment where everybody feels a part of the team and really enjoys doing the work and getting the results that they want for our patients. And I would certainly recommend working with her to anybody who you know, wants to grow and have a great business.”

Dr. Adam Bryan
“

“Marni Blythe, principal of Full Pocket Coaching, is so amazing that I hired her three times! As a decided DIY business person, I have owned a private prosthodontic practice in Durham North Carolina, Triangle Restoration Dentistry, that has taken great care of our patients for twenty-plus years. After our busiest year ever and having heard Marni speak one time, I knew I needed to engage her. Quite simply, we needed to take as good of care of our staff as we have of our patients by creating a team environment that is sustainable in terms of staff retention and recruitment for the next twenty years. Marni's deft touch, organizational rigor, and sensible ideas have proven a great match for my team and we are already a more functional and joyful workplace, with new heights to attain and a team aligned to those aspirations. I referred Marni to a new non-profit dental clinic in Durham North Carolina with which I am affiliated, Local Start Dental, which is focused on tooth replacement services for neighbors in need. Again, Marni's wealth of experience has proven invaluable to the creation of the myriad new systems to be built out in a start-up and directing a marketing approach to our referral partner agencies and practices. Finally, having seen Marni in action in my current practice and the non-profit, it was an easy decision for my co-founder and me at our Raleigh North Carolina denture focused start-up practice, NewStart Denture + Implant Partners, to engage Marni and Full Pocket to develop our B2B and B2C marketing campaigns. Again, her deep relationships in the industry and understanding of efficient marketing approaches, have been an ideal match for our budget and goals. Three hires, one person! Marni Blythe and Full Pocket Coaching have been our perfect fractional Operations and Marketing experts at every step.”

Dr. Mark ScurriaProsthodontist

Retention is Key to Growing Your DSO, Independent Practice or Company

The new generations of employers understand that the dash between work and life in the term “work-life balance” is critical to the success of the company beyond a surface level. These employers realize how an employee’s personal life directly impacts their professional life through morale, environment, and productivity. Promoting positive employee morale and getting to know more about your employees on a personal level directly benefits your business.

In fact, employees who think they have a positive work-life balance are more productive and dedicated by 21 percent than those who don’t think so, according to a survey of 50,000 employees worldwide.

Employees simply having the knowledge of support systems is enough to boost morale, but employers can go the extra mile by being willing to provide realistic and flexible work plans and actively promoting a positive, healthy work environment. – Forbes Magazine

We can help you retain the staff you have with our “Retain My Staff Accelerator”™. Let us help you today!